For Sales, Marketing & Customer Success Teams

Make your clients feel
remembered.

The best client relationships are built on moments, not just meetings. SendAChoice lets you send meaningful, choice-based gifts at every stage of the customer journey — without needing their address.

Ad Age
Capital One
Deloitte
Google
Slack
Los Angeles Lakers

3.4×

higher response rate vs cash incentives

82%

of recipients remember the gift a month later

Zero

addresses needed — just an email

Global

delivery to 40+ countries from day one

When to send

Every customer touchpoint is a gifting opportunity

Welcome new clients

Start the relationship right with a meaningful first impression before the onboarding call.

Celebrate contract renewals

Show clients they matter after they recommit. A gift at renewal is remembered long after the invoice.

Recover from service issues

When things go wrong, a thoughtful choice gift communicates accountability better than a discount code.

Reward referrals

Thank your best advocates with something they actually want — not a branded pen or a gift card to somewhere they don't shop.

Drive survey responses

Incentivise NPS and feedback surveys with a choice gift. Redemption rates speak for themselves.

Mark anniversaries

One-year, three-year, five-year client relationships deserve more than an automated email.

How it works

Gifting in four steps

01

Pick your collection

Browse by occasion, budget or recipient type. Each collection gives your client genuine choice from premium brands.

02

Personalise the experience

Add your logo, a branded email header, and a personal note. The gift experience feels like it came from you.

03

Send with an email address

No addresses, no logistics. Your client receives a beautiful email and browses their gift at their own pace.

04

They choose. It ships.

Recipients select what they love and provide their own address at checkout. You get notified when they redeem.

Take care of the customers who take care of you

  • Show meaningful appreciation at every stage of the customer journey
  • Scale from one thoughtful gift to a programme of thousands
  • Track who has redeemed, what they chose, and when — all from your dashboard

Build stronger client relationships

  • Choice gifts communicate that you thought about the individual, not just the account
  • Recipients select something that genuinely appeals to them — the gift lands every time
  • Branded redemption experience keeps your company front of mind from send to delivery

What sales & CS teams say

"
Our clients commented on how different this felt. Not a generic voucher — a real moment of appreciation they got to personalise themselves.

Head of Customer Success

SaaS company · 200+ clients gifted

"
We used SendAChoice for renewals and the feedback was unanimous — clients felt genuinely considered, not just targeted. That distinction matters.

VP Sales

Professional services firm

"
The dashboard made it easy to track who had redeemed, follow up with those who hadn't, and understand what was resonating. Exactly what we needed.

Marketing Manager

Financial services · EMEA

Start gifting your clients smarter

No shipping address needed. No logistics headache. Just gifts that land.